You can now take exams online!

The remote web proctor solution allows you to take your exams online, using a webcam, microphone and a stable internet connection. You can schedule your exam in advance, at a date and time of your choice. At the agreed time you will connect with a proctor who will invigilate your exam live.

The full list of exams available via this service, are as follows:

PRINCE2® Foundation
PRINCE2® Practitioner
ITIL® Foundation
ITIL® Intermediate
MoP® Foundation
M_o_R® Foundation
MoV® Foundation
MSP® Foundation
MSP® Practitioner
P3O® Foundation

Technical Requirements

Peoplecert offers its own remote online exam proctoring service. It is your responsibility to check you have the system capability to run the exam.

Prior to the exam taking place please ensure you:

Disable any virtualisation software such as VMware, Virtual PC, VirtualBox or Sandbox during the exam. For exam security reasons, the exam shield cannot run through any virtualization software. You should also close any applications that might affect the exam process, such as web browsers, chat, desktop sharing and mail clients applications.

Ensure that your computer meets the following system requirements:

For Windows

Windows® 11, Windows® 10 (Windows 10S is not supported), Windows® 8.1, Windows® 8. Note: The Exam Shield Microsoft Store version is only available to Windows 10 version 17763 or later.
Dual-core 2.4GHz CPU or faster with 2GB of RAM (Minimum requirements).
Active Full-Time/Broadband internet connection of at least 4Mbps.
16-bit monitor (at least 15”) with screen resolution 1024 x 768 or higher.
Speakers and microphone (the use of headsets is only allowed during onboarding).
Keyboard and mouse or another pointing device (keyboard set to English characters).
A single web camera you can rotate (embedded or external – no mobile phone)

For Mac

macOS Sierra (10.12), macOS High Sierra (10.13), macOS Mojave (10.14), macOS Catalina (10.15) macOS Big Sur (11) or macOS Monterey (12).
Mac compatible web camera (no mobile phone) and microphone (for Mac Mini and Mac Pro).
Active Full-Time/Broadband internet connection of at least 4Mbps.
Keyboard and mouse or any other pointing device (keyboard set to English characters).
Speakers and microphone (the use of headsets is only allowed during onboarding).

Read the Peoplecert online proctored exam candidate guides that detail step by step each exam process. For the macOS guide click here. For the windows guide click here.

Availability

Exams can be taken 24 hours a day, seven days a week. During your exam, you will be connected to a live person who will be there to guide you through the process and assist with any technical issues.

When will I receive my exam results?

For web based exams, results are immediate, subject to final verification from PEOPLECERT.

For more information or to book your Remote Web Proctored exam please contact us on +441270 611600 or email contactus@ilxgroup.com.

Of course you can still take exams in person with ILX Group as long as you have purchased your learning from us and most of our classroom courses include the exams which are taken whilst attending the course.

If you have any further questions please contact us on +441270 611600 or email contactus@ilxgroup.com.

Exam cancellations and transfers

If you wish to reschedule your exam at any point please email exambookings@ilxgroup.com. Please be aware that charges may be applicable for cancellation or transference, we will advise what these are upon request. You cannot extend a voucher or code that has already expired. Instead you will need to repurchase at full RRP.